I’m impressed with the smooth , quiet operation of this unit. I needed some initial questions answered and that’s where the teams quick response made all the difference in my experience! From a technical standpoint, the user manual needs to be written specifically from the point of view that, a new owner knows little to nothing where to start and how to operate the unit. For example, I didn’t know how to remove the pre- filter from the picture presented. I had assumptions about doing it, but I also didn’t want to risk breaking anything in the process. Another example would be that the unit must be set manually when wanting to use the light filtration. Once I called the team I was good to proceed. I have run it already in every area of my house and I can see a marked improvement in the level of dust. Incidentally, I live in an area which is subject to windy, dusty, desert conditions! The air is fresh and makes my efforts at cleaning much easier. I’m certainly pleased in purchasing the unit. If you do purchase, make sure to sign up for the extended warranty!
