since owning an older blueair square metal purifier and using the smokeblock filter with that one and being impressed with its performance , i bought TWO smokeblock filters for my 411i a max purifier. i was shocked when not even two weeks later my fan is making a weird scratch noise, then not even a day later the whole unit shuts off like it has a short in it! My guess is that the filter put too much strain on the motor and put my unit to bed early.
Im hoping to get in touch with customer service to see about fixing this but im uncertain ill get a replacement as my 411i was a gift from my family back in april. and i dont have the reciept for it.
otherwise i hope to still use blueair products.